SystmOnline
We operate a computerised repeat prescription system to provide a quick and efficient service to those authorised by the Doctors to have repeat prescriptions. Patients on repeat prescriptions will need to see the practice Pharmacist or one of the GPs at intervals in order for their medication to be reviewed.
Other Ways to Order your Prescriptions
- In Person:
Return the computerised repeat prescription slip indicating the medication you require to reception. A box is provided in reception to enable you to deliver your prescription without having to wait. - By Post:
Post the computerised repeat prescription slip indicating the medication you require to the surgery, enclosing a stamped self addressed envelope. If posting please remember to give at least one weeks notice for a first class stamp and longer if using second class. - Chemist:
Prescription Collection Points.
Due to the possibility of errors, requests for repeat prescriptions will not be taken over the telephone.
When will my Prescription be ready?
Your prescription will be available to collect after 4pm, 2 working days after the request was made.
| Request Received: | Script Ready to collect after 4pm: |
|---|---|
| Monday | Wednesday |
| Tuesday | Thursday |
| Wednesday | Friday |
| Thursday | Monday |
| Friday | Tuesday |
| For Example A script received on Tuesday at 1pm will be ready for collection on Thursday after 4pm. |
Please request repeat prescriptions well in advance of public holidays, etc.
For those that request their prescription be sent to a local pharmacy then the time will be dependent on that pharmacy. Please contact the relevant pharmacy for an indication of the timescale.
Going on Holiday?
If you are going on holiday or there is a Bank holiday coming up, please order your repeat prescriptions earlier, still giving us the normal two working days to generate and get it checked and signed by the Doctors.
Collecting Your Prescription
Patients can either collect their prescription from the surgery or a chemist of their choice.
In order for prescriptions to be collected from a chemist, patients need to register at their chemist of choice for the ‘Prescription Collection Service’. Once the Chemist has agreed to collection on your behalf, Patients then need to instruct the Practice which must be in writing. Forms are available from most chemists.
Electronic Prescriptions Service
The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.
Find out how this could save please read the Electronic Prescription Service leaflet.
Prescription Charges and Exemptions
The NHS prescription charge is a flat rate amount which successive Governments have thought it reasonable to charge for those who can’t afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need a lot of medication.
Prescription charges and Prescription Prepayment Certificates (PPC).